What Lee does at the San Francisco main library is help homeless and indigent patrons fill fundamental needs–food, shelter, hygiene, medical attention, substance abuse and mental health services. She’s one of five peer counselors, all formerly homeless, who work with a full-time psychiatric social worker stationed at the library to serve its many impoverished patrons. This outreach team, one of the first in the country, is no longer a novelty.
I’m so heartened to read parts of this article:
In interviews with half a dozen regular guests at the library who identified themselves as homeless, all expressed relief and gratitude for the library’s clean, well-lighted space, and the warmth of the building and its staff. “Nobody acts like I don’t belong here,” said Roger—“just Roger”—a 38-year-old regular who described himself as “sometimes homeless, sometimes not, sometimes using (drugs), sometimes not.”
but clearly something else is wrong if these services aren’t being provided elsewhere.